TERMS & CONDITIONS

RESERVATION DEPOSIT & PAYMENT SCHEDULE

  • Upon signature, the Planner reserves the time and date agreed upon and will not make other reservations for that specific time and date. For this reason, a deposit of 500,000MMKs of the balance stated is non-refundable, even if the event date is changed or if the event is cancelled for ANY reason.
  • The deposit is applied towards the total balance upon completion and submission of this contract. All works will begin upon receive of 60% deposit.
  • The Client understands and agrees that the remaining balance 30% deposit pay upon presenting detail design plan to cover the substantial cost of materials purchased for the services.
  • The final payment 10% may be made in final meeting with all the suppliers. Given the deposit conditions imposed upon us by our suppliers, this payment would be non-refundable.

MAKING CHANGES

  • The Client will be given an invoice with the total price of the services and a breakdown of individual rentals based on the guest count and other factors. It is the Client’s responsibility to check this for accuracy.
  • Decoration packages can be customized upon agreement with the Decorator. Once a price has been agreed upon and the Decorator has purchased items, the Client may not receive a reduction in price due to no longer needing items or needing less items.
  • If the guest count increases the Decorator will add additional items calculated at current pricing to the invoice. There can be no changes made to the decoration plan within 2 weeks of the event date, unless agreed with the Decorator.

DAMAGE TO PROPERTY AND LOSS OF ITEMS

  • The Client will be responsible for any damage of properties.
  • All damage and or missing property will be charged at full replacement cost.
  • If the client’s guests remove items (i.e. centrepieces, decorative accents, etc) that are the property of the Decorator, then the Client will be charged the total replacement cost for the items.

ACCIDENT CLAUSE

  • We are not responsible for accidents or injuries related to our decor that are caused through mishandling by the Client, guests or site staff.

LIMIT OF LIABILITY

  • If the Decorator is unable to complete services due to extreme instances (i.e. accident, death, extreme weather conditions or unsafe conditions at the venue), then the Decorator is not responsible for non-completion of services and the Decorator and the Client can come to a reasonable agreement for a partial refund or change of date for services.

OWNERSHIP OF DECORATIONS

  • It is agreed that all decorations listed in the contract shall remain the property of the Decorator.

EVENT SITE CONSULTATION

  • An initial free on-site consultation is available for Clients. Additional trips to the venue site after this initial consultation will be charged at a rate agreed by both parties. It is the Client’s responsibility to email, send or otherwise communicate a final plan of the set up to Decorative Details no later than 2 weeks prior to the event date.

DECORATING ARRANGEMENTS

  • It is the Client’s responsibility to communicate with the Decorator the number of guests attending to enable the Decorator to obtain the necessary items needed for decorating.
  • A minimum of 2 hours must be agreed with the venue for the Decorator to perform the work. Some events will need more time depending upon requirements. If the venue will allow decorating the day before, the Decorator will make every effort to accommodate this. Just as it takes many hours to set up and decorate, it will also take time to break down all decorations. For this reason a minimum of 2 hours must be agreed with the venue for breakdown.

DECORATING FEES

  • The decorating fee is based upon the amount of guests anticipated, the type of services desired and decorating materials required.
  • Location fees will be charged if the event venue is outside Mandalay City.
  • If the total number of guests changes, it is the Client’s responsibility to inform the Decorator and fees may apply. If the Client fails to inform the Decorator, the Decorator is not responsible for the quality of service.

CANCELLATION

PLEASE CAREFULLY CONSIDER THE CANCELLATION TERMS BEFORE COMMITTING

  • If the event is cancelled within 8 weeks of the event date, a cancellation fee of 50% will be charged by Planning Details (in addition to the non-refundable booking deposit)
  • For cancellations within 2 weeks of the event – the Client will be liable to pay the outstanding balance. This will cover expenses incurred for preparation for the event, which includes but is not limited to, cost of materials, operating costs and lost wages.
  • All cancellation requests must be made in writing or emailed within the guidelines of this agreement.